FAQ
Here are some of our frequently asked questions.
Can I track my order?
Yes. Once your order has been picked and packed, you will receive your tracking information with our chosen carrier.
What forms of payment do you accept?
Credit Cards, PayPal, Apple Pay, Google Pay and Tomato & Chilli Gift Cards. We are not currently taking Visa or Mastercard Prepaid Gift Cards as payment for online orders.
Do you ship overseas?
No, we currently do not ship internationally.
How long will it take to get my orders?
It depends on where you are.
Orders processed here will take 3-5 business days to arrive on standard delivery.
Orders processed non-mainland UK or the Highlands can take up to an additional 3 working days.
Orders shipped next day should be delivered the following day if you place your order by 12pm GMT.
Delivery details will be provided in your confirmation email.
More information can be found in our Shipping Policy.
Any questions?
You can contact us through our contact page! We will be happy to assist you.
